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Toto Junction | Toy Shop



Customer Service

Visit our shop
Toto Junction Ltd
We are located in the Dar es Salaam city centre at
2200/6 Mkwepu Street
Corner of Samora / Mkwepu Street


BUSINESS HOURS
Monday - Friday: 9am - 5:30pm
Saturday: 10am - 4pm
Sunday + Public Holiday: CLOSED



Yes you can.


Toto Junction has a full online shop which is updated on a regular basis. We provide delivery all across Tanzania.


We are a 30 year old business, so please shop with confidence.

Visit our online shop by clicking below and you can see our products which are available - along with their pictures and prices.  

ORDER PICK UP

You can order items online and pick them up for free, or send someone on your behalf. Orders can be picked up from our retail location at 2200/6 Mkwepu street, Dar es Salaam city centre.


Please note orders placed online are not available immediately and may take up to 2 hours to be ready for pick up.


DELIVERY
We can usually delivery anywhere within Tanzania.


We will always confirm delivery with you before dispatching your order.


Our Current regular delivery options are as follows:


Dar es Salaam - City Centre, Kariakoo, 

Ilala, Upanga, Seaview

3,000/-

Dar es Salaam - Kurasini, Changombe

5,000/-

Dar es Salaam - Masaki, Oysterbay, 

Kinondoni, Msasani, Mikocheni

5,000/-

Dar es Salaam - Sinza, Kijitonyama, 

Mwenge, Mbezi, Bahari Beach

7,000/-

Out of Dar es Salaam

15,000/-

*We can arrange immediate delivery at an extra charge. Please ask.


Out of Dar es Salaam
  • We can generally deliver to anywhere in Tanzania
  • We use bus services from Dar es Salaam, and you will need to pick up your items at the local bus station in your city
  • Charges may be revised if items are bulkier or heavier than normal.
Standard delivery -15,000/-

Payment


We accept the following payment methods:

1. Cash on delivery (in Dar es Salaam)


2. Tigopesa, MPesa, Airtel Money and all other Mobile money.


We will always confirm your payment method when confirming your order.

Exchange Policy


Below is our exchange policy for all products on our website:


We will generally EXCHANGE any items within 3 DAYS if it is unopened/unworn, in original condition and includes original labels and tags.


All exchanges will be for store credit.


We do not give refunds unless we delivered a defective or incorrect product and do not have a replacement.


We do not exchange:


  • Breast pumps and bottles
  • Underclothing (underwear/vests/socks/bras etc)
  • Opened/Used/dirty items
  • Swimwear
  • Books
  • It is the customers responsibility to return the item to our retail location. Any delivery charges related to a return will be the customers responsibility, unless we supplied an incorrect or defective product.
Within reason, we will always do our best to satisfy customers and take responsibility for our products.


Please contact us at 0764 938 686 for further information.