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Toto Junction School Shop

Built for School. Trusted by Families

At Toto Junction, we focus on getting the details right. From high-quality materials and strong stitching to consistent sizing you can rely on, every item is made for everyday use. Backed by over 35 years of experience, we ensure dependable supply and a smooth experience for both parents and schools.

Shop

Customer Service

How do I place an order?
You can order directly through our website, via WhatsApp, or visit our store.


Do I need an account to place an order?
No, you can check out as a guest or order through WhatsApp.


Are all products shown online available in-store?
More items are available in-store

Visit our shop
Toto Junction Ltd
We are located in the Dar es Salaam city centre at
2200/6 Mkwepu Street
Corner of Samora / Mkwepu Street


BUSINESS HOURS
Monday - Friday: 9am - 5:30pm
Saturday: 10am - 4pm
Sunday + Public Holiday: CLOSED



We can usually delivery anywhere within Tanzania.


We will always confirm delivery with you before dispatching your order.


Our deliveries are done between 2-6pm. If you need delivery outside this time window, there may be extra charges.


Delivery orders are processed as confirmed purchases - Our drivers aren’t able to wait during fittings, so we don’t send multiple sizes for home try-on. 


Mobile money payments must be completed before 2PM for same-day delivery.


You can place your order online and collect it at your convenience, or send someone on your behalf - If your order has been prepaid, please ensure the person collecting brings the payment confirmation SMS


Whenever in doubt, please contact us at 0764 938 686 or visit us at: 

2200/6 Mkwepu Street, 

City Centre (Posta), 

Dar es Salaam.


ORDER PICK UP

You can order items online and pick them up for free, or send someone on your behalf. Orders can be picked up from our retail location at 2200/6 Mkwepu street, Dar es Salaam city centre.


Please note orders placed online are not available immediately and may take up to 2 hours to be ready for pick up.


Our Current regular delivery options are as follows:


Dar es Salaam - City Centre, Kariakoo, 

Ilala, Upanga, Seaview

5,000/-

Dar es Salaam - Kurasini, Changombe

5,000/-

Dar es Salaam - Masaki, Oysterbay, 

Kinondoni, Msasani, Mikocheni

5,000/-

Dar es Salaam - Sinza, Kijitonyama, 

Mwenge, Mbezi, Bahari Beach

5,000/-

Out of Dar es Salaam

20,000/-

*We can arrange immediate delivery at an extra charge. Please ask.


Out of Dar es Salaam
  • We can generally deliver to anywhere in Tanzania
  • We use bus services from Dar es Salaam, and you will need to pick up your items at the local bus station in your city
  • Charges may be revised if items are bulkier or heavier than normal.
Standard delivery -20,000/-

Payment


We accept the following payment methods:

1. Cash on delivery (in Dar es Salaam)


2. Mobile Money


3. Visa / Mastercard - In store only


We will always confirm your payment method when confirming your order.

Exchange Policy

We want you to be satisfied with your purchase and will do our best to assist where possible.


1. Timeframe

  • Exchanges are accepted within 3 days of purchase.

2. Condition of Items

  • Items must be unopened, unworn, and in original condition, with all labels and tags intact.

3. Proof of Purchase

  • Please present your receipt or payment confirmation SMS.
  • We issue receipts for all purchases, so please ensure you collect and keep your receipt at the time of purchase, as it will be required for any exchange.

4. Exchange Method

  • All approved exchanges are issued as store credit.

5. Refunds

  • Refunds are not provided, unless:
    • The item is defective or incorrect, and
    • A replacement is not available.

6. Non-Exchangeable Items
We do not exchange:

  • Underclothing (underwear, vests, socks, bras, etc.)
  • Swimwear
  • Any opened, used, worn, or dirty items
  • Custom or school-specific items (e.g., logoed uniforms), unless defective

7. Returns Process

  • Items must be returned to our retail location.
  • Any delivery costs related to returns or exchanges are the customer’s responsibility, unless we supplied an incorrect or defective item.

8. Faulty or Incorrect Items

  • If you receive a defective or incorrect item, we will replace it at no additional cost.

9. Our Commitment

  • Within reason, we will always do our best to support our customers and stand behind our products.

For assistance:
Please contact us at 0764 938 686

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